Games for Learning Cooperation at Work: the Case of Crisis Preparedness

In order to achieve crisis preparedness a number of approaches are combined including traditional training through courses and training material, coaching, simulated emergencies to recreate realistic working experiences, and structured debriefings to learn by reflecting on specific work experiences. Recently, Serious Games have also been proposed for this domain and experiments on their usage show that games can help to address some of traditional training limitations. In this paper we describe the first steps towards the creation of a system for supporting crisis preparedness through games. In particular, based on our experience with this domain, we reflect on the use of serious games for learning cooperation at work. A set of questions for guiding further research are identified.